Government Tell Us Once Service
Tell Us Once will notify:
- HM Revenue and Customs (HMRC) - to deal with personal tax and to cancel benefits and credits, for example Child Benefit.
- Department for Work and Pensions (DWP) - to cancel benefits and entitlements, for example Universal Credit or State Pension
- Passport Office - to cancel a British passport
- Driver and Vehicle Licensing Agency (DVLA) - to cancel a licence, remove the person as the keeper of up to 5 vehicles and end the vehicle tax the local council - to cancel Housing Benefit, Council Tax Reduction (sometimes called Council Tax Support), a Blue Badge, inform council housing services and remove the person from the electoral register
- Veterans UK - to cancel or update Armed Forces Compensation Scheme payments Social Security Scotland - to cancel benefits and entitlements from the Scottish Government, for example Scottish Child Payment HMRC and DWP will contact you about the tax, benefits and entitlements of the person who died.
Tell Us Once will also contact some public sector pension schemes so that they cancel future pension payments. They’ll notify:
- Armed Forces Pension Scheme
- NHS Pensions for NHS staff in England and Wales
- Scottish Public Pension Agency schemes for NHS staff, teachers, police and firefighters in Scotland Pension Protection Fund and Financial Assistance Scheme
- Local Government Pension Schemes (LGPS)
After you use Tell Us Once: To close or change the details of the person’s financial accounts, you’ll need to contact organisations like: banks mortgage providers insurance providers companies that the person had contracts with, like utility companies, landlords or housing associations personal or workplace pension schemes, unless they’re one of the public sector pension schemes that Tell Us Once contacts.
Tell Us Once will notify:
- HM Revenue and Customs (HMRC) - to deal with personal tax and to cancel benefits and credits, for example Child Benefit.
- Department for Work and Pensions (DWP) - to cancel benefits and entitlements, for example Universal Credit or State Pension
- Passport Office - to cancel a British passport
- Driver and Vehicle Licensing Agency (DVLA) - to cancel a licence, remove the person as the keeper of up to 5 vehicles and end the vehicle tax the local council - to cancel Housing Benefit, Council Tax Reduction (sometimes called Council Tax Support), a Blue Badge, inform council housing services and remove the person from the electoral register
- Veterans UK - to cancel or update Armed Forces Compensation Scheme payments Social Security Scotland - to cancel benefits and entitlements from the Scottish Government, for example Scottish Child Payment HMRC and DWP will contact you about the tax, benefits and entitlements of the person who died.
Tell Us Once will also contact some public sector pension schemes so that they cancel future pension payments. They’ll notify:
- Armed Forces Pension Scheme
- NHS Pensions for NHS staff in England and Wales
- Scottish Public Pension Agency schemes for NHS staff, teachers, police and firefighters in Scotland Pension Protection Fund and Financial Assistance Scheme
- Local Government Pension Schemes (LGPS)
After you use Tell Us Once: To close or change the details of the person’s financial accounts, you’ll need to contact organisations like: banks mortgage providers insurance providers companies that the person had contracts with, like utility companies, landlords or housing associations personal or workplace pension schemes, unless they’re one of the public sector pension schemes that Tell Us Once contacts.

